Media King – Visual Media Terms & Conditions (Photography & Videography)
Definitions
- "Visual Media" refers to both photography and videography services provided by Media King, whether booked individually or as a combined package.
- "Deliverables" refer to the final edited images and/or video content provided to the client.
- "Session" or "Shoot" refers to the scheduled time during which photography and/or videography services are rendered.
Booking and Payment
- A 50% non-refundable booking fee is required for bookings made more than 7 days in advance of the shoot date.
- A 100% upfront payment is required for bookings made within 7 days of the shoot date.
- A booking is considered confirmed only upon receipt of the required booking fee by the due date stipulated in the quote. Acceptance of a quotation alone does not constitute a confirmed booking.
- Payments can be made via cash or EFT. Bank details are provided on the invoice.
- The invoice specifies the payment due dates. No galleries, drafts, or editing will be created, started, or published until all outstanding balances are paid in full.
- Prices are subject to change without notice, but confirmed bookings will retain the quoted price.
Cancellations
- More than 14 days before the shoot – You may cancel and receive a refund of any amount paid beyond the non-refundable deposit.
- 7–14 days before the shoot – 50% of the total booking fee will be charged.
- Less than 7 days before the shoot – 100% of the total booking fee will be charged.
Rescheduling
- You may reschedule once at no additional cost (subject to availability) to a date and time not exceeding 90 days into the future. Reschedules must be made more than 24 hours before the shoot.
- On the day of the shoot – No reschedules allowed, and no refunds permitted
- If weather conditions make the shoot impossible, we will reschedule a day before the shoot at no extra cost, or switch to an indoor/location alternative at the client's cost. Speak to us about alternative venues.
- If the client is unable to attend due to illness or emergency, rescheduling is permitted once at no cost, provided at least 24 hours' notice is given. Proof of emergency may be requested.
No-Shows & Late Arrivals
- We allow a 30-minute grace period for any delays. If the session cannot proceed within this grace period for any reason, it will be regarded as a no-show, and no refunds will apply.
- If the session starts within the grace period, it will proceed. Delays in start time may result in fewer deliverables.
Copyright and Usage Rights
- Media King retains the copyright to all photos and videos captured or created.
- Clients may use final content for personal or commercial use and receive a license to use it for printing, social media sharing, or publication.
- Clients may not sell the content or permit third-party use without written consent from Media King Marketing Pty/Ltd.
- Media King reserves the right to use images and video clips for portfolio, marketing, and promotional purposes, unless otherwise agreed in writing.
Model Release
- Commercial clients must obtain model releases from all individuals filmed or photographed.
- For personal sessions, all attendees are understood to consent to being recorded or photographed.
Travel and Expenses
- Travel within 20km of 91 Somtseu Road, North Beach, Durban is included.
- Travel outside this radius will incur additional charges for mileage, tolls, and parking.
- For destination projects, clients must cover all travel and accommodation expenses.
Delivery and Storage
- Deliverables will be provided in high-resolution JPEG (photography) or MP4 format (videography) via an online gallery or download link.
- It is the client’s responsibility to download and back up all files. Files will be available for 7 days after delivery. Media King is not responsible for re-delivery or long-term storage.
- No raw or unedited footage/files will be released, to preserve Media King’s professional standards.
- One round of revision requests is included. Further revisions will incur an editing fee. Revisions are processed outside of weekends, public holidays, and special occasions.
Editing & Retouching
- Basic editing includes color grading, cropping, and exposure corrections.
- Extensive visual effects, advanced retouching, or complex edits are not included unless pre-agreed and may incur extra charges.
- Clients may not apply external filters or alter the final content for public or commercial use without prior approval.
Client Responsibilities
- Any shot lists or specific visual expectations must be submitted in advance. If not, we will use our own creative discretion and are not responsible for unmet expectations.
- Clients must provide a safe and suitable environment for the shoot.
- Clients are responsible for obtaining any necessary permits or permissions for the location.
- Clients must communicate preferences or requirements prior to the session.
- Media King is not responsible for unsatisfactory results due to lack of preparation, uncooperative subjects, or unexpected disruptions at the location.
Liability
- Media King is not liable for any loss, damage, or injury during the production.
- Our liability for any claims shall not exceed the total fees paid by the client.
Force Majeure
- Neither party is liable for delays or non-performance due to events beyond their control, including acts of God, natural disasters, illness, death, strikes, or war.
Terms & Conditions Updates
- Media King may update these terms at any time. Existing projects will follow the terms agreed at the time of booking, unless both parties agree otherwise in writing. Future bookings are subject to the latest terms.
Governing Law
- These terms shall be governed by and interpreted in accordance with the laws of South Africa.
Contact Information
Media King – Bishan and Surekha Soni
078 262 1111 / 082 696 9321
By confirming your booking and paying the deposit, you acknowledge that you have read, understood, and agree to these terms and conditions.